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Thursday, September 9, 2010
Getting Around Town
Success with Public Transportation

Like our postal service, neither rain, nor sleet, nor winter snow can keep Arlene Schnepf from her appointed duties as Receptionist for the Greater Illinois Chapter of the National MS Society. Arlene commutes regularly from her home in Elk Grove to 910 W. Van Buren, using public transportation. A motorized chair is Arlene’s vehicle of choice for her downtown navigation, though she does have an accessible van to drive from home to the Metra station.

Arlene’s commute begins with a brief drive from home to her local Metra station where she waits for the accessible car on the Milwaukee West line. The car with the lift is clearly identified with a handicapped sign though Arlene recommends locating a conductor and letting them know that an accessible car is needed, especially the first time on the route. Arlene’s ride ends at Union Station, where after a brief wait for the conductor to help her disembark she motors over to the chapter office. Rain does not deter Arlene though snow can be a challenge. In the event of very inclement weather, Arlene will utilize the paratransit service to reserve a lift van (which by the way can be done to travel from the train station downtown to another destination). Private accessible taxis are another option and with the RTA pass taxi vouchers can be used to reduce the cost of a trip.

Downstate, Ruth Newman, energetic co-chair of the Champaign-Urbana MS Walk committee, says that “the Mass Transit District (MTD) is a lifesaver for many of us”. Ruth uses the “curb to curb” ADA minivan service to maintain a busy schedule that includes volunteering once a week at Carle Foundation Hospital, going to medical appointments, and shopping. The Champaign-Urbana MTD provides accessible minivan service to anyone with a disability to any destination served by the regular bus service.

Anyone wishing to use the accessible service must be certified as disabled by an MTD approved agency and the MTD and then obtain a photo ID which is valid for 3 years. (The ID may also be used to ride the regular bus lines free of charge.) Requiring only 24 hour advance reservation, the service is designed for anyone with a mobility problem. Ruth cautions that flexibility is required regarding timing. She has developed such positive relationships with the staff that one of the drivers participated on her walk team this year!

Helpful Public Transportation Facts

Champaign Urbana Mass Transit
District: 217-384-8188

The key to navigating the Chicago public transit system is to register with the RTA to obtain a paratransit ID# and card which then allows use of the Chicago Transit Authority (CTA), Metra commuter rail and PACE suburban bus system. The RTA is located at 175 W Jackson Blvd in Chicago ; the RTA ADA Certification Helpline can reached at 312-913-3122. Registration will require the completion of an application packet( with photo) which will ask for medical information to verify disability as well as an in-person interview. The following numbers will assist in obtaining all the facts regarding public transportation in the Chicago area :

RTA/CTA Transit Benefit Program
1-800-531-2828
CTA services, including locations of accessible rail stations
1-888-YOURCTA (968-7282)
ctahelp@transitchicago.com

Metra Passenger
312-322-6777
800-356-2079 (South Shore Only)

PACE Passenger Services
847-364-7223
passenger.services@pacebus.com
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© 1999-08   Please familiarize yourself with our  Disclaimer  prior to accessing any resources on this website. As always this material is provided as general educational information. It is not intended as advice for individual patients. Comments are based on professional experience and do not represent therapeutic recommendation or prescription. Please contact your physician for specific recommendations.